Privacy Policy

Information We Collect

When you place an order or contact us, we may collect:

Name
Email address
Phone number
Shipping and billing address
Payment details (processed securely through payment gateway providers)
Order history

How We Use Your Information

Your information is used to:

Process and deliver orders
Provide customer support
Send order confirmations and shipping updates
Improve our website and services
Comply with legal obligations

Payment Security

All online payments are processed through secure third-party payment gateways. Hands2Loom does not store your debit or credit card information.

Cookies

Our website may use cookies to improve browsing experience, remember preferences, and analyze website traffic.

Information Sharing

We do not sell, rent, or trade your personal information.

Your information may be shared only with:

Courier and logistics partners
Payment gateway providers
Government authorities when legally required

Data Protection

We implement appropriate security measures to protect your personal information from unauthorized access or misuse.

Your Rights

You may request correction or deletion of your personal information by contacting us, subject to applicable legal requirements.

Policy Updates

This Privacy Policy may be updated from time to time. The latest version will always be available on this page.

Contact

For privacy-related queries, please contact our customer support.